Shipping policy

Effective date: September 13, 2025

Introduction

At CARVO, we aim to provide reliable and timely shipping for all orders. This Shipping Policy explains processing times, shipping options, delivery estimates, and responsibilities for purchases made on www.carvo.top.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays are processed on the next business day.

  • Verification checks may occur to prevent fraud or ensure accuracy.

  • Processing may take longer during peak seasons; customers will be notified of any delays.

Shipping Methods

CARVO uses trusted carriers for domestic and international shipments:

  • Standard Shipping: 5–10 business days within the U.S.

  • Expedited Shipping: 2–5 business days within the U.S.

  • International Shipping: 8–20 business days depending on destination and customs clearance.

Estimated Delivery Times

  • United States: 5–10 business days (standard), 2–5 business days (expedited)

  • Canada & Mexico: 7–12 business days

  • Europe: 8–14 business days

  • Asia-Pacific: 10–20 business days

  • Other regions: 12–25 business days

Note: Delivery times are estimates and may vary due to weather, customs, or carrier delays.

Shipping Costs

  • Shipping fees are calculated at checkout based on product weight, destination, and shipping method.

  • Free shipping promotions may be offered; eligibility is clearly stated at checkout.

  • International customers are responsible for customs duties, taxes, and import fees.

Tracking

  • Customers receive a tracking number once the order ships.

  • Tracking may take up to 48 hours to update on the carrier’s website.

  • Customers should monitor shipments and contact CARVO for any issues.

Address Accuracy

  • Ensure your shipping address is complete and accurate.

  • CARVO is not responsible for packages lost or delayed due to incorrect addresses.

  • Contact amizainoabesp@hotmail.com immediately for address corrections.

Customs & Duties

  • International shipments may be subject to customs inspection, duties, or taxes.

  • Customers are responsible for any applicable fees.

  • CARVO cannot predict or reimburse customs-related delays or charges.

Risk of Loss

  • Risk transfers to the customer once the package is handed to the carrier.

  • CARVO is not responsible for lost or damaged packages after shipment.

  • Contact the carrier directly for lost or misdelivered items.

Shipping Restrictions

  • CARVO does not ship to P.O. boxes, APO/FPO addresses, or restricted regions.

  • Certain products may be ineligible for international shipping due to local regulations.

Failed Deliveries & Returns

  • Packages returned due to refusal, unclaimed shipments, or incorrect addresses may incur reshipping fees.

  • Orders may be canceled if reshipment is not requested, with partial refunds excluding original shipping costs.

Policy Updates

  • CARVO may update this Shipping Policy at any time.

  • Updated policies will be posted on www.carvo.top with the revised effective date.

Contact

If you’d like to know more about CARVO and our story, please visit our About Us page.